SIR30207 Certificate III in Retail

 Flexible Learning 

This qualification provides the skills and knowledge for an individual to be competent in retail operations and/or supervision with the need to apply discretion and judgement. Work would be undertaken in various retail store settings, such as speciality stores, supermarkets, department stores and retail fast food outlets. Individuals may have some responsibility for others and provide or hold specific coordination or support responsibilities within a store team.

In this course you will learn how to:

• Build customer relationships
• Maintain store safety and security
• Coordinate work teams
• First aid
• HR policies
• Customer service

Possible job titles relevant to this qualification include:
 
•    Sales Assistant
•    Customer Service Representative
•    Crew Leader
•    Shift Manager
•    Team Leader
•    Department Manager
•    Assistant Store Manager
•    Checkout Supervisor
 
When:
Applications are now being accepted for enrolments to commence flexible delivery. Please note all applicants must have an interview with the trainer to determine eligibility and suitability requirements prior to being accepted into this course.

To enter this qualification you must have a Cert II Retail or currently working in the retail industry at a supervisor level or above 

Recognition of prior learing (RPL) is also available.

For more information about this course please contact:
Alesha McKenzie
Training Consultant
Freecall: 1800 643 593
Email