Certificate III in Business Administration

BSB30415

Flexible study options

This qualification applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team

To achieve this qualification students must complete 13 units of competency. Click here for the packaging rules.

Students are able to choose the elective units they wish to study in consultation with a trainer.

Areas of study can include:

  • Keyboarding
  • Microsoft Office
  • Accounts payable and receivable
  • Customer service


Possible job titles relevant to this qualification include:

  • Customer Service Advisor
  • Data Entry Operator
  • General Clerk
  • Payroll Officer
  • Word Processing Operator


Enrolment requirements:

All applicants must have a Unique Student Identifier (USI) and an interview to determine eligibility and suitability requirements prior to being accepted into this course.

Recognition of prior learning (RPL) is also available.